FitZone is a clinic specializing in metabolic health, diagnostics, and personalized wellness plans. Patients relied heavily on phone and email for scheduling, accessing lab results, and communicating with practitioners—resulting in delays and manual admin work.

The clinic partnered with us to design a secure patient portal to unify these workflows.

Learn how FitZone modernized patient communication through a consolidated digital hub.

Challenge

Patients needed a reliable way to manage appointments, track progress, and review lab results without waiting for manual follow-up. Staff spent substantial time coordinating scheduling and answering repeat questions. FitZone needed a more efficient, HIPAA-compliant system.

Solution

We created a streamlined patient portal with appointment management, lab result access, personalized dashboards, and secure messaging. The interface prioritized clarity for patients managing long-term health plans.

Strategy

The portal reduced administrative load and supported more proactive patient engagement. With predictable workflows and improved access to information, follow-through on metabolic plans increased across the patient base.